Safety in Practice supports general practices, community pharmacies and urgent care clinics to make changes in areas where they feel quality of patient care can be improved and made safer.
Practices are provided with simple but effective tools to identify areas of risk, implement and measure change.
"Our knowledge [of improvement processes] is incredibly improved"
"We feel a lot easier around managing change processes"
"Significant tangible improvements in efficiency"
"Less time chasing up doctors about interpreting somone's results"
"HUGE improvement in the ease of communicating with patients around their results"
"Initially the team didn't think there was a problem...this has highlighted how some GPs don't update the medication"
"Improved communication between GP, nurse and patient"
"We are now all clear that med rec needs to be documented using agreed shortcut keys"